Archive | April 2011

Twitter Tips: Direct Messages

As you’ve most probably noticed, Direct Messages on Twitter a full of spam. This is a shame as this is an amazing opportunity to start conversations. By putting your advert in a Direct Message you immediately put up a wall to conversations. Some might click that link,  of a survey I did it showed that 36% of people clicked the links, which may seem good apart from one thing there’s no human touch.

All good sales people know when training their staff that making that connection with the customer is essential to completing the sale.  Telesales people have to include in their scripts the ‘human’ section where they build a small rapour with the person they are trying to sell to. Big stores such as PC World, Curry’s and Dixons etc train their staff to approach people to say hello and make them feel that support is available if need.  This rapour alone can create the sale, so why are you not including this in your sales technique with your Twitter accounts?

Auto Spam Direct Messages

Here are the spam messages that stop conversations with people, if you’re doing this, then you really need to consider why you’re using Twitter. Is this all you are concerned about pushing your website or blog at people ‘look at me’ ?

What should your Welcome Direct Messages be like then?  Conversation starters something to get you interacting with people!

  • Hi thanks for following me, I’ll follow back.  What’s new in your world today?
  • Hi and thank you, really appreciate your follow, come and say hi I’ll always chat back.
  • Fantastic thanks, will follow back.  Looking forward to tweeting with you, what do you like to tweet about?
Show that you’re interested in the person who has just followed you, whether to make friends or for business conversation should be your aim to a successful Twitter account.

I’ve run tests on several accounts seeing what works and what doesn’t, auto Direct Messages that create interaction have a bigger increase in followers by 45% and 50-60% difference in clicks to websites of interest.  With that much increase then you have a bigger opportunity for sales.

My suggestion is that if people reply to your Direct Message with a Direct Message, take the message into the public timeline, so don’t reply via Direct Message again.  Change it to an @reply and let people know you’re interacting and making friends, not just pushing sales.

If you are using the Twitter platform for your direct messages, then I’d suggest that you use a 3rd party program such as Hootsuite, TweetDeck, MarketMeSuite and many others that let you change a Direct Message into an @ reply message.  If you’re not sure what I mean, just drop me a tweet.  @HetfieldService

Twitter is one of the best social media platforms to drawing sales to your websites, if you use it properly! Don’t spam (I will block and report you if you do it to me) Make friends and people will want to look at the products you have to offer.

For your adverts I recommend never more than 7-10 a day once you have got over 2,000 followers. Under 2,000 then only 1-3 per day is needed.  Anymore than this and it does look spammy. Remember to chat though, this is the most important aspect of your Social Media Marketing.

Remember to tweet me:   @HetfieldService


The Moon

I’m sure like me you are inspired by the light of a full moon on a clear night.  This photo is from the First full moon of April, which happened on Sunday 17th.

So bright it lit the fields as we sat in the dark in a country road Open-mouthed smile

Love Creation and it’s power!!


TweetAdder – For Business or Pleasure!

TweetAdder – For Business or Pleasure!

You may have already brought TweetAdder, or you might be thinking about it. Whichever the case may be, many don’t understand fully how to make the program work.

I do use TweetAdder for all my clients and you’ll be amazed how much this program will help you. If you just want lots of followers for fun, it’s great to use, if you are on Twitter for Business, then you really should be taking advantage of this powerful tool. Do you see lots of website saying buy followers? Guess what they’ll be using this program, so rather than pay hundreds of $ / £s make the most of TweetAdder.

If you haven’t got TweetAdder yet, have a look here TweetAdder

I’m going to take you through a step by step set up, which I hope will help you. For Tweet Adder to run at its best, then a computer that can be on 24/7 would be useful. If one is not available, ensure it’s the first thing you turn on each morning.

Lets get started:

Now you’ve brought the program you should have at this stage followed the process, as per your purchase email and added the registration details and connected with your Twitter account. If you didn’t work out how to connect to your Twitter account, then below will help you there.

Make sure you have launched your program! Follow each step as it flows down the page.

You’ll see a selection, you’ll have to add your account, this is how you add additional accounts too if you’ve purchased the larger packages:

This is your top menu, so click on Manage User button.

Manage Account


You need to enter your Twitter User-name and Password, then click on Add User

Adding a user

Once the validation has been accepted you will see the user-name and registration coded in the table above.


Now you have your account added, click on the top Menu Overview

Click Overview


In the Overview you will see something like below :



Turn on Button


This will open your page, where you will see a menu on the left hand side and text boxes and options on the right! We need to set our searches, what type of people are you looking for? What area of the World are they? Here we need to use key words and set our areas. Click on Search, it should already be there, but to make sure we’re on the same page, click again.

A few things to do here, first click the On Button. Second add your keyword and the area. Third choose Recency as 2 days (we want active accounts) and the language you are looking for. Now click Search! This will then run and collate pages of users, click the stop button when you have around 5 pages collated, you’ll see a little link appear showing how many pages there are.

Click on Search


When you click the stop button wait a few moments for the results page to appear.

Results Page


We now need to filter this page and get rid of potential spammy accounts. At the bottom of the page there is a filter button, click this and remove all accounts without a profile image.

Filter Button

Now click Save All

Save Button


Now sometimes our keywords do not find any search results, what will happen in this case is the search will automatically stop and you will be shown an empty results page. Just click the search link again and enter a new search.

Once you’ve got the results page and it was a good result, now click on the Search Button again on the left hand menu. You’ll see that your search query is still there, if you had a good result with this search, now click on the Add Automated Search

Auto Search Save


Well done, you’re nearly ready to start following and unfollowing. You see in the above image on the right Last Searched When your results follow list hits zero, then the automated search will then work through your list of saved searches, it shows the dates of each time it has completed a search and Finds fresh accounts that have used your keywords in your target area. What’s important to note here is that TweetAdder never follows the same account twice, so unlike manual searches where you have to remember have I followed them already, you can relax knowing that won’t happen. Don’t worry about adding your additional searches yet, you can come back to that.


Setting up the follows, Followback and UnFollow’s

For this just check the images below and make sure that you have the same settings. Once the setting have been entered, TweetAdder automatically saves and implements the settings.

Click on Follow on the left hand menu, then follow instructions in the picture:

Follow Settings

When you get to 2000 followers the rules on Twitter change you are now only allowed to follow 10percent of your followers. So we need to change the settings at this point. Above where we’ve entered follow 500 change this to 180. Why 180? We want to leave room to follow back!  (((( Note an update on the amount to follow each day, this need to change with Twitter being more strict on mass followings. The Time delay needs to be set to 4-10 minutes, less than this and Twitter are saying we are mass following and suspending accounts.))))


Now let’s set up the Followback, nice and easy this one just set it and leave it alone:

Click on Followback on the left hand menu and follow instructions in the picture:

Followback Settings


Finally Unfollow users, again nice and easy to do and you can just leave the settings alone once set. Follow instructions in the picture:

UnFollow Settings


You should now be able to go back and add some more searches in, using your keywords and search areas. Searches that work save to your Automated Searches. I’ll cover the Tweets, Re-tweets and @replies in another training session.

Remember, do not use TweetAdder on it’s own. It is essential for any successful Twitter account to have a human response on it. Make #ff lists of people you’re chatting with as a way of saying thank-you and you’ll go far on Twitter.
Remember if you send messages to people with your advert links, you are spamming and Twitter will eventually suspend your account. Keep your adverts in your time-line only, as your account grows people will visit them there.

Tweet me Feedback, @melaniejane88 I’d like to know how you’ve got on.

Mel X

My TweetAdder Working

MYTA (239K)